Shipping Policy

Last Updated: 11/9/2023

Thank you for choosing African Fly Tiers for your Fishing Fly needs. To ensure a smooth and satisfactory shopping experience, please review our shipping policy outlined below.

Shipping Methods and Timeframes

Standard Shipping:

  • Orders are processed on receipt of payment or partial payment as it may pertain to an order
  • Estimated dispatch times will be provided after the order is received and accepted.
  • For international shipping, delivery times can vary due to factors outside our control such as customs clearance and other regulatory clearances in the destination country.
  • Consignments are usually shipped with major international couriers such as Fedex, UPS, DHL etc.
  • For United States consignments, we provide a service that handles all import declarations and clearances including US Fisheries and Wildlife.

International Shipping:

  • We are currently taking orders for fullfillment to all countries in the world except those under a trade embargo.
  • International shipping is available and cost is calculated based on location, volume of shipment and documentation required for customs clearance and other regulatory required documentation such as fisheries and wildlife declarations etc.
  • All International Shipments for products containing wildlife materials will require export permits issued by the Kenya Wildlife Service. Each permit covers upto five (5) wildlife specimens. Therefore, if the consignment consists of for example six or more specimens, two or more permits may be required.
  • All products containing wildlife materials under CITES control will require a CITES permit issued by the Kenya Wildlife Service. An original permit will be required at the port of entry in the destination country in order to comply with international regulations.
  • African Fly Tiers will process all the required paperwork in the country of origin that are usually required at the port of entry at the destination country. Contact us if you have any questions regarding permits and paperwork required.

Domestic Shipping:

  • Domestic shipping is for all Kenyan destinations.
  • Contact us for different shipping options that may be available for your location

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the progress of your shipment through the carrier’s website.

Address Information

Please ensure that your shipping address is accurate and complete. African Fly Tiers is not responsible for orders shipped to incorrect addresses provided by the customer.

Delivery Issues

If you encounter any issues with the delivery of your order, please contact our customer service team at sales@africanflytiers.com or +254 722 788 182 or +1 508 709 5132 for assistance. We will work with the carrier to resolve the issue promptly.

Returns and Exchange

For information on returns and exchanges, please refer to our Return Policy.

Holiday Shipping

During peak seasons or holidays, there may be slight delays in processing and delivery times. We appreciate your understanding during these busy periods.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us at:

sales@africanflytiers.com or phone number 508-709-5132.

African Fly Tiers, 2221 Justin Rd, Suite 119-469 Flower Mound, TX 75028, USA

Email Address: sales@africanflytiers.com

Phone Number: 508-709-5132

Note: This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.

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